1. Where is the section to fill in my personal message?
On the page 'checkout' you can write your personal message. We take care you personal message will be on the inside of the postcard.
2. Can I choose a delivery time?
No, we try to delivery everyday as early as possible. So your friends or family will have time to say thank you to you. Please don't forget the time differents. And we promise you it will be on the correct date.
3. On which day is delivery possible?
We deliver everyday of the year. If you make up your order you can choose your delivery date. If your favoriete date isn't visible. It's not possible.
4. Where is delivery possible?
We deliver throughout Aruba, from north to south. At hotels, resorts, airbnbs, the hospital, work and private addresses. And that on the desired date in Aruba!
5. Can i still order for today?
If its not possible on the checkout page, its not possible. But you still want to order for today? Send us a message on onehappycard@gmail.com and we will let you know if we can help you the same day.
6. I don't know what kind of gift i want to order. Do you have any suggestions?
At the category 'Gift boxes' you can order a complete gift with for example a greeting card, helium balloons and flowers. So you don't have to stress about the gift. We will take care of that.
7. Can I order a present which is not available at the webshop?
E-mail to onehappycard@gmail.com and we will let you know if we can help you out.
8. How do i write a review?
Click on this link https://g.page/r/CbQshvu6iEPeEAg/review Or go to the webshop, click the product you have orderd. Scroll down to reviews. After the reviews you can start writing your own review. Did you ordered more products or do you want to write an overall review. Choose one product and start writing. We like every review! Thank you in advance.
9. Are you not happy with our products or service?
E-mail to onehappycard@gmail.com and let us know about which orders/products it goes. We will try to contact you as soon as possible.
10. Why is Onehappycard registered in Estonia?
Onehappycard is registered as a company in Estonia. This may sound a bit crazy, but the Aruba Chamber of Commerce requires that you were born in Aruba. And I am not. I was born in Zwolle (the Netherlands). After that I tried to register Onehappycard in the Netherlands, but unfortunately you have to have business activities in the Netherlands and I don't have that either. So the only solution was to register in Estonia. This means that I pay tax in Estonia for Onehappycard while all work takes place in Aruba.
11. What about returns and warranty?
We want everyone to be happy with his or her surprise. Please email onehappycard@gmail.com if you are not happy with your gift. Together we will find a solution.
12. What are Onehappycard's company details?
- Onehappycard OÜ
- Address Lõõtsa 2A, 11415 Tallinn, Estonia
- Registration code 16344457
- VAT number EE102446944
13. Can a company also order from Onehappycard?
Hell yes! After paying you will automatically receive an invoice. If you want to place a large order as a company, please contact me. A lot is possible in consultation.
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